What is a no show?
A "No Show" occurs if there are less players in the group than were reserved.
Will the course fill in "No Show" openings with players from the Waiting List?
Yes... if it can. For example, a player reserves a foursome, but only two show up. If the course can fill both openings, the player will not be charged a "No Show". If the course can only fill one of the spots then one "No Show" has occurred and will be recorded in the player profile.
How many "No Shows" will be allowed?
Normally, we would prefer to have players call ahead when they become aware of an opening. However, we also recognize that circumstances may prevent well intentioned customers from modifying their reservation. Therefore, we will allow six (6) individual "No Shows" prior to suspending booking privileges.
What is the penalty or cost of removing the suspension from the card?
If a player has incurred 6 "No Shows", it is likely we will have lost several hundred dollars as a result. The re-activation fee for an Advantage Card is $50.
What if the card is suspended a second time (i.e., a total of 12 "No Shows")?
Obviously, we do not want this to happen. However, if it does, the player will not be allowed to purchase another card without meeting with one of the Head Golf Professionals.